Introduction The hotel industry is no longer just about room service and warm smiles. Today’s hospitality world thrives on speed, personalisation, and innovation—and that’s exactly where AI (Artificial Intelligence) steps in. For students of hotel management, knowing AI tools is no…
Communication Skills in the Hospitality Industry
The hospitality industry thrives on communication. From welcoming guests to resolving conflicts and everything in between, effective communication plays a pivotal role in ensuring seamless operations and exceptional guest experiences. In this article, we delve into the various facets of communication…